QUALITY POLICY

OHMSHIELD believes in providing best-in-class solutions, services, and safe products to all our customers.

Quality is the foundation upon which we build long-lasting customer satisfaction. We will achieve this through an effective customer feedback system and compliance with regulatory requirements as well as international standards.

Our employees demonstrate that quality comes first by continuously increasing knowledge about our customers, business partners, products, and processes.

We assure our commitment by:

Passionate

• Effectively developing all employees' talents and competence.
• Continuously improving by using Lean principles and related tools.
• Striving to achieve total customer satisfaction.

Accountable

• Tracking Key Performance Indicators (KPIs) through internal evaluation and reporting.
• Monitoring the voice of the customer and taking appropriate actions where necessary.
• Requiring commitment from suppliers and other partners to apply the same principles.
• Using fair trade principles and acting ethically with honesty and integrity.

Prepared

• Establishing robust processes to continuously deliver products on time, with zero defects.
• Establishing and continuously improving our quality systems that align with customer requirements along with ISO 9001:2015 Certified, ANSI ESD S20.20, and IEC 61340 Standards.